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APPOINTMENTS

How we work ...

The practice is based on the University of Sussex campus with over 18,000 patients.

In order to provide efficient access to clinical care, we offer a mixture of online, telephone and in-person appointment booking, as well as providing an express walk-in clinic for anyone who wants to wait and be seen on the same day.

Many of our patients (up to 80 each day) prefer to come to the walk-in clinic and sit and wait for an appointment. The walk in clinic is very busy as many of our patients live close by in high-density student accommodation. In order to meet demand we operate a nurse led triage system.

Nurse led triage services are a way to channel demand for healthcare services to an appropriately trained nurse. Our nurses have had extensive external and internal training and work closely with the GP's. We ask that all patients are seen for an assessment with the nurse. By taking an initial history, assessing need and recording vital information, nurse led triage enables the doctor to spend more time taking care of patients and managing more complex problems. The nurses are trained to deal with all minor illness, contraception including IUD and implant fittings and removals, travel health and immunisations, child immunisations, mental health checks, chronic disease management including diabetic and cardiovascular checks and asthma management.

Any patient who needs to see a doctor will be referred immediately or be advised to make a routine appointment, whichever is the most appropriate.

Opening Hours

Term-time: Monday to Thursday 9am to 6:00 pm, Friday 9am to 5pm (last appointment 4.20pm)

Vacation: Monday to Friday 9am to 5pm (last appointment 4.20pm)

Consider our information on dealing with common illnesses HERE

Appointments

These can be made on the day or booked in advance, by person or by telephone. Telephone consultations are available with both the doctors and the nurses and can be useful, particularly if you live off campus. To arrange a telephone consultation, speak to a member of the reception team who will take a contact number and arrange for the doctor or nurse to call you at a mutually convenient time.

Book Appointments Online now available (VOS)- Click HERE for more information.

You can now register to book appointments online using our new 'VOS' system - you will need to sign a consent form and show us a form of ID to enable us to activate this for you. Just come in the practice and ask at Reception about our online patient access service. Repeat prescriptions are also available online, for people who have signed up to our online services. Online access is compatible with mobile browsers also, meaning you can book appointments on the bus, on the train and on the go!

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