Already registered for this service?
To print out a form to register for our online service, please click HERE - you need to bring this in to us, along with some form of Photo ID. Examples of appropriate ID include (but not limited to) Student Photo ID, Driving Licence with photo, Passport.
We are still developing this service and are currently offering Nurse appointments only. Afternoon appointments are reserved for the following:
For other appointments the Health Centre has a rapid access clinic that runs Monday to Friday between 9am and 11am for which no booking is required.
Alternatively contact reception for an appointment: 01273 249049 or email: firstname.lastname@example.org
Further details can also be found HERE
Please see our Frequently Asked Questions below:
See the new Help website: HERE
Am I eligable to use this service?
Yes, if you are a registered patient with us, are over 18 years of age and are living in our catchment area. We are currently waiting for national guidance on this, but at the moment, this is our policy.
We do NOT register under 18's for online access.
If you and your partner are registered, we recommend individual email address to avoid breaching confidentiality.
How do I register for this Service?
Come in to the Practice and fill in a quick consent form. Or click HERE to print your own form to bring in to us.
Also bring some photo-ID for us to verify who you are. We will then email you the access details.
Why can I no longer book appointments online?
This can happen if the system thinks you have had more than 3 'DNA's' (Did Not Attend) in the last 12 months. Even if you call us to cancel on the same day as your appointment, the system logs this as a 'DNA'. If this has happened to you and you don’t think this is correct, please email us at email@example.com
Why are there no appointments for Doctors online?
We are a nurse-led practice and this means a nurse will see you first and decide how best to proceed - this may mean referring you to your registered GP if needed. If you would like to book an appointment with your registered GP for a referral for example, or a follow-up appointment, please ring the surgery on 01273 249049 during our opening hours.
I have forgotten my login details, how do I recover them?
Simply click on the appropriate link on the login screen - 'Forgotten Username' or 'Forgotten Password'
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